As digital transformation accelerates, employees' technostress is intensifying, drawing attention to "Digital Resilience" as a new competency to overcome it. Serving as a hybrid capability that encompasses both technological adaptation and human resilience, digital resilience is emerging as a core organizational competency to maintain a healthy corporate culture balanced between digital and analog values.
Executive Summary
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○ As digital transformation rapidly progresses, employees' technostress increases simultaneously, prompting the rise of "Digital Resilience" as a key countermeasure.
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○ Conceptually, Digital Resilience is defined as a "hybrid adaptive capability" that concurrently integrates both technological and human dimensions.
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○ Global enterprises are actively enhancing digital resilience by introducing policies such as intentionally "disconnecting employees from work" (e.g., the right to disconnect).
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○ Digital Resilience serves as a fundamental organizational competency, enabling companies to sustain a healthy corporate culture by balancing analog and digital values.